Review request email template
Create a neutral customer review request with your public store name, website and ReviewList review link. Edit and copy the draft without an account.
Open the template tool →PRACTICAL REVIEW TOOLS
Start with a useful draft.
Create an honest-feedback request or a careful public reply. Edit and copy the text here, then decide where and when to use it.
Customer review reply template
Draft a careful business reply about delivery, returns, support or product quality. Review the facts and edit your response before posting.
Open the template tool →Draft first. Check the facts before using it.
These tools run in your browser. They do not send email, create accounts, publish replies, or generate customer reviews. You only need public business details; do not paste order records, private contact lists, passwords or a customer's complaint into the inputs. Example Store and example.com are fictional teaching examples.
A review request should welcome positive, mixed and negative experiences on equal terms. A reply should describe a next step you can actually take. Neither template can establish whether a purchase occurred or whether a complaint has been resolved.
Ready to manage real feedback?
The free store workspace connects a claimed business profile, customer invitations, published direct reviews, public responses and storefront widgets. Start by verifying control of your store's domain. Read our review guidelines before requesting feedback.
ReviewList is responsible for these original templates. They are practical drafting aids, not legal advice or a guarantee of sales. For the principles behind fair review collection, see the FTC's guide to collecting and displaying reviews.