Customer reviews mentioning customer support
English keywords: support, customer service, customer care, response, respond, responded, reply, replied. Most recent experience first, regardless of rating.
Palget cordless 3-1 vaccuum claener is a cheap product
I had ordered a cordless 3-1 vaccum cleaner on 23-9-26 from Palget • store [email removed] the same was delivered on 27-9-26 which was substandard and a low cost chinese product for which I paid Rs.899.10 . On 27-9-26 I sought for a refund of my amount under the 30 days guarantee scheme and on 28th Sept Palget replied that they are replacing the item and the existing item can be retained. On 10-10-26, I got another parcel not with a efficient vacuum cleaner but a brick was sent in the parcel. I request you to delist Palget for the fraud and scam they are creating in the interest of natural justice.
Horrible experience
Horrible experience. Still getting charges for a Shopify page and do not use or have access to it. No contact numbers to call and try to clear up charges. Months of charges and do not use it or have access. Need to speak to customer service. Need a number. Going to start putting review until someone contacts me.
Customer Support Needs Improvement
Some customers report difficulties getting timely assistance and resolving technical or account-related issues through customer support.
IF I COULD GIVE ZERO STARS
If I could give zero stars, I absolutely would!
Avoid this company. I ordered a pair of shoes at what seemed like a great price, almost half the price charged by established UK retailers. I had wanted these shoes for a long time, so I was pleased to find such a good deal. Unfortunately, it turned out to be a terrible experience.
I have never received the shoes. Despite this, the Shop app states that the order has been delivered. I have contacted the company FOUR times, and I still haven’t received a single response or any proof of delivery.
I paid for an item that never arrived, and the company has completely ignored my attempts to resolve the issue. No shoes, no explanation, no customer service.
I deeply regret placing this order. Based on my experience, I would strongly advise others to be extremely cautious before buying from this company. The lack of communication and the failure to resolve a missing delivery are absolutely unacceptable.
Save yourself the money, stress, and frustration. Avoid this company!
Awful company avoid like the plague its...
Awful company avoid like the plague its terrible which is why they advertise so hard to try and sucker you in. Terrible, despite closing my store with them they still proceeded to charge me fees even though store was closed and now wont let me deactivate account to stop harassment from them. No customer service no support just take your money and leave you anxious and stressed about their harassment they spam my account with trying to take a payment out of it and spam emails please avoid at all costs if your a small business like me not worth the stress
If I could only give a zero star I...
If I could only give a zero star I would. I sent a friend some steaks from SRF and they are now using that address for everything I buy online. I can not reach them because they have no support number and I have sent emails but never got a relpy for anyone there. I will not buy anything off the internet again if they do not have a number to call. It has cost me a lot of my time and it's not good. I can not get help anywhere!
I would give Shopify 0 stars if I...
I would give Shopify 0 stars if I could! I ordered from a merchant through Spotify back in March 2026 and the product never came. I submitted tickets and reached out to the merchant and Spotify customer service too many times to count! Neither got back to me- customer service was completely non existent! I ended up having $50 of my money stolen, no product ever received & issue never rectified. I have reached out to stop several times since but never get a response back. I WILL NEVER, EVER TRUST NOR SUPPORT THIS SHADY PLATFORM EVER AGAIN!!! BUYER BEWARE!
1 star review every 30 seconds just read and pay attention. AVOID AVOID AVOID AVOID
PAY ATTENTION IN MAY MANY 1 STAR BAD REVIEWS THEY GOT PER MINUTE. its incredible. Avoid this B..$%#$%$ THEY HAVE THE WORST CUSTOMER SERVICE EVER. ALL IN PHILIPPINES. BY E-MAIL THEY TAKE. 1- 2-3 MONTHS TO RESPOND , WHEN THEY RESPOND. THEY DO NOT RESOLVE YOUR PROBLEM. THEY WILL OVERCHARGE YOU EVEN FOR CANCEL TRANSACTIONS (ORDERS) THEY WONT RETURN THE FEES, THEY WILL HOLD YOUR MONEY. THEY WILL MANIPULATE YOUR SALES. THEY WONT SHOW YOUR STORE. I CAN KEEP LISTING FOR HOURS ALL THE WORST STUFF EVER. JUST AVOID. AVOID. AVOID. AVOID. AVOID. YOU WILL FACE A NIGHTMARE AND HEADACHES.