Customer reviews mentioning customer support
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Don’t hesitate, join today! 👩🌾
What a fantastic product and service Pot Gang is, from the moment you first make contact with them the customer service is like no other I’ve experienced, they really believe in their product and treat customers like friends, it’s brilliant.
The product itself is amazing too, each month the excitement of receiving your seeds and everything that comes with it and the best bit is knowing that it’s good quality is so reassuring.
Pot Gang has made growing simple and introduced it to people of all ages who would probably have never dreamed that they could produce such a varied array of vegetables.
Anyone thinking of joining should just do it and open up a world of fun, food and friends. Thank you to all the Pot Gang Team and no matter how big you get, please don’t change the way you support and communicate your customers, that’s really what makes you so unique, it’s such a rarity in today’s commercial world 🥕
Such a great idea and incredible...
Such a great idea and incredible customer service! My son loves receiving his monthly POTGANG delivery.
Easy to use service
Easy to use service with good instructions and customer care. A monthly subscription that can easily be cancelled or put on hold, and a friendly team running the business. Good products and a great introduction to growing your own veg with limited space.
⭐⭐⭐⭐⭐ A fantastic way to get into...
⭐⭐⭐⭐⭐ A fantastic way to get into growing your own!
I joined Pot Gang this year after deciding I wanted to do my bit to help save the bees. The funny thing is, I had never done any gardening in my life before joining! I honestly didn’t know where to start, but Pot Gang has made it so easy, enjoyable and fun.
Each month you get everything you need to grow vegetables, herbs and other plants. You can even add pots if you need them. The soil is really easy to prepare too — just add 4 litres of warm water, let it expand, and you’re ready to get growing. 🌱
You also get a really helpful grow guide, with several step-by-step guides showing you exactly what to do and when to do it. There’s even a recipe included, which is a brilliant way to use some of the things you’ve grown yourself. 🥕🌿
I also love the Pot Gang passport. You collect stickers with your boxes and, once you reach 6 stickers, you can send them a picture of your completed passport and receive a free box. Such a lovely little bonus!
I've only had one issue with my deliveries, when some seeds were missing from my envelope. Apart from that, all my deliveries have been great. When I contacted them about the missing seeds, they were quick to sort it out and sent them straight out to me. So even when there was a problem, the customer service was fantastic.
There’s also plenty of help and support available if you need it, plus a members' social media group where everyone can share advice, help each other and encourage one another. It’s lovely being part of a group of people who are all learning and growing together.
As someone who had never gardened before, I honestly couldn’t recommend Pot Gang enough. I love getting my monthly box, trying new things and watching everything grow. It’s given me a new hobby, helped me learn loads about growing food, and hopefully I’m doing my bit for the bees along the way too! 🐝🌱
Fantastic service, great support and lots of fun — definitely 5 stars from me! ⭐⭐⭐⭐⭐
Making balcony gardening easy!
I’ve had a few boxes now and they make it so easy to successfully grow produce on a balcony! It’s usually so hard to do especially as I don’t have a car so just buying compost isn’t easy let alone the rest - Pot Gang make it possible! The online community support adds even more to the experience and I’ve been so proud of the veg I’ve harvested.
Its wonderful
Its wonderful, delivered once a month with no problem. Everything is always in the box and the instructions are truly stupid proof Haha!
If I have ever had a question there is always a response in a timely manner. Its truly a fantastic thing for the family