Matching review coverage
Experience dates: Oct 5, 2026–Oct 12, 2026. This subset comes from the company profile; product reviews are separate.
| Review collection | Matching reviews | Mean company-review rating / 5 |
|---|
| Collected reviews | 5 | 4.80 |
There is no combined collection score or verified topic performance score. How the data works.
Customer reviews mentioning delivery & shipping
English keywords: delivery, deliveries, shipping, shipped, shipment, arrived, arrive, parcel, package. Most recent experience first, regardless of rating.
Aurate offers beautiful jewelry designs...
Aurate offers beautiful jewelry designs and affordable alternatives to very expensive pieces; quality is very good on items not 14k or natural diamonds.
Orders are processed quickly; packaging is 1st rate and delivery East coast to West coast is timely.
Customer service response was fast and easy for the customer.
Great customer service
I really appreciated the customer service's quick response when I realized I checked out without adding a gift note. They responded right away letting me know what the package would look like, and added a special note from me to the recipient even after the order was placed, so they know who it is from! The team was prompt, polite, and extremely helpful.
Exceptional service!
Had ordered an item I wasn’t too sure about and before it got shipped out, customer service was able to get some questions answered and get the order updated.
I appreciated the prompt customer...
I appreciated the prompt customer service reply that gave me reassurance about my purchase. The customer representative was very helpful and hopeful about making sure my jewelry arrived on time for my special occasion.
Excellent customer service!
I had an issue with my delivery and contacted the customer service team. The issue was handled professionally and thoughtfully. Throughout the process the team was responsive and friendly. The issue was resolved and received my jewelry. I am wearing the beautiful rings now!