R
so unhelpful
so unhelpful. really bummed with my Squarespace experience. been a paying customer for over a decade and finding their interface to be incredibly challenging and not giving results I want.
20 reviews
This profile includes customer reviews collected from external platforms.
so unhelpful. really bummed with my Squarespace experience. been a paying customer for over a decade and finding their interface to be incredibly challenging and not giving results I want.
Collected reviews contains 20 reviews dated Oct 11, 2026 through Oct 12, 2026.
Calculated from published review ratings and dates. Coverage may be partial; these counts describe the feedback available here.
More review history is needed to show a trend.
The site locked down and blocked payments on my digital course launch day on 10/9/26. I understand that security measures are essential, however, I have not been able to talk with anyone on the Risk Team in 3 days since the system started blocking payments. I have missed out on several sales due to this automated blocking. The customer support team has escalated the case, and I have yet to hear back, 3 days later, while I have active ads running for the digital course. If this is what to expect from Squarespace, i will consider going to another host site for my business needs because this is truly poor customer service by the Risk Team.
Refusing to re instate my website despite proof of payment in May 2026 Poor follow up and continuity of problem solving and no solution