Ratings reflect reviews published here and may not represent every customer. Separate review collections keep their own averages. Profiles without published reviews remain unrated.
This profile includes customer reviews collected from external platforms.
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Reviewer
5.0 / 5
Best Coffee Machine I have ever owned!
I’ve had my Bruvi for almost four years now, and I can confidently say I’m still obsessed. ☕️❤️ The coffee is SO good (so many choices), the machine is incredibly easy to use, and being able to start brewing from the app while I’m still lying in bed might honestly be one of my favorite features. 😂 Nothing like hitting “brew” and then running downstairs to grab a fresh cup of coffee waiting for me. It’s genuinely one of the highlights of my morning!
And on top of making an amazing machine, Bruvi’s customer service is absolutely top-notch. They truly stand behind their product and take care of their customers, which is becoming harder and harder to find these days.
Almost four years later and I’d choose Bruvi all over again. Great coffee, great machine, amazing customer service... and most importantly, coffee before I even get out of bed. 😂☕️ 10/10!
I LOVE my Bruvi! I bought before it was on the market and was so excited when I received it! I love the fact that the pods are 100% biodegradable, I can just throw them in my trash with ZERO guilt. The coffee is delicious and there are many options.
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5.0 / 5
Bruvi Support Team Terrific
The Bruvi support team was terrific...replacing a machine with a broken "Start" button without hesitation...More than pleased with this customer friendly response
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1.0 / 5
Avoid the Bruvi coffee machine
Avoid the Bruvi coffee machine. The coffee tastes like plastic, the app rarely connects, and it’s not even clear when purchasing that you’re signing up for a recurring pod subscription. Huge regret buying this machine.
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5.0 / 5
Truly wonderful team and great coffee
Truly wonderful team and great coffee. We've been so pleased with our Bruvi experience -- the machine is easy, functional, and makes a great cup of coffee. And, to top it off, they have a great customer care team. Would recommend a thousand times over!
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5.0 / 5
AMAZING coffee maker!!!
I was shopping for a new coffee maker to replace my Keurig that was over a decade old and ran across Bruvi. I read reviews and how it works and thought, ok, this is cool so I bought it and to my surprise it was and IS really nice and worth the money. You cannot use K cups but they offer a basket similar to what Keurig offers. The model I bought came with 20 of their pods. I tried the app and brewed a cup from my phone. Definitely 100% recommend!!!
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5.0 / 5
I love my Bruvi coffee machine
I love my Bruvi coffee machine. I use it every day for espresso or coffee. I often use the hot water feature as well. I love the app and the simplicity of this single-service machine. How did I live without this in my life? Thank you, Bruvi for making coffee great again!
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5.0 / 5
Epic coffee machine
Epic coffee machine! I’ve gone through A LOT and none have features like this one. Big plus- the features don’t glitch and are super simple to use! Just a push of a button and you got your super fancy and personalized coffee 🙏
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5.0 / 5
I had an amazing experience with Bruvi
I had an amazing experience with Bruvi! The customer service was truly stellar—thoughtful, responsive, and genuinely invested in customer satisfaction. Leana was especially helpful and went above and beyond when I needed assistance, keeping me updated all along the way. In a crowded coffee market, Bruvi is a rare gem, delivering both exceptional quality and a personal touch. As far as pods go, my favorite has been Black Onyx. You’d be missing out if you didn’t give them a try!
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5.0 / 5
Customer service was top notch
Customer service was top notch. Gotta bad batch of pods and they rectified it in short order. That is how you do it. Love the product. Love that I a make Americano's. Great machine.