Compare review coverage and website observations, then use the website builders & commerce checklist to research the details that matter to you.
Some reviews were collected from other review services. Each collection is shown separately and may cover only part of the customer feedback available. These averages describe the published records, rather than every customer or an official platform score. How the data works
Website builder with website and commerce tools.
Read Squarespace reviews →20 eligible reviews · 16 four/five-star · 4 one/two-star
Oct 11, 2026 – Oct 12, 2026
| Stars | Reviews | Share |
|---|---|---|
| 5 | 14 | 70% |
| 4 | 2 | 10% |
| 3 | 0 | 0% |
| 2 | 1 | 5% |
| 1 | 3 | 15% |
Website builder with tools for websites and online businesses.
Read Wix reviews →Review volume and date range help explain what you are comparing. A larger collection is not proof of better service. A website observation describes the checked domain at a particular time and does not measure product performance or guarantee safety.
| Observation | Squarespace | Wix |
|---|---|---|
| Eligible customer reviews | 20 | 20 |
| Review date range | Oct 11, 2026 – Oct 12, 2026 | Oct 8, 2026 – Oct 12, 2026 |
| Reviews dated in the last 30 days | 20 | 20 |
| HTTPS observed | Yes | Yes |
| Last website observation | Oct 13, 2026 Check website → | Oct 13, 2026 Check website → |
A website and an online store have different requirements. Start with the pages, products, and workflows you need; then read reviews from customers describing a similar setup. General company reviews can include billing and support experiences as well as product use.
Is your priority a store, a portfolio, bookings, or a content site? Try the specific workflow you need before committing.
Include the renewal price, paid templates, add-ons, and transaction or payment fees. Compare the same billing period.
Check what you can export, what must be rebuilt, and how domains and customer records move if you leave.
Look for reviews that explain the issue, support channel, and resolution. A general star score cannot tell you whether your use case is supported.
The tables show each available review collection without combining different collection methods into a single winner. Read the low and high ratings, compare the dates, and look for experiences relevant to your purchase. Reviews describe individual accounts and are not independently established facts about every transaction.
Oct 12, 2026
Seamless customer service when my access went down due to a new phone number change.
Oct 12, 2026
so unhelpful. really bummed with my Squarespace experience. been a paying customer for over a decade and finding their interface to be incredibly challenging and not giving results I want.
Oct 12, 2026
lando was [contact number removed]radical dude!
20 eligible reviews · 9 four/five-star · 11 one/two-star
Oct 8, 2026 – Oct 12, 2026
| Stars | Reviews | Share |
|---|---|---|
| 5 | 8 | 40% |
| 4 | 1 | 5% |
| 3 | 0 | 0% |
| 2 | 1 | 5% |
| 1 | 10 | 50% |
Oct 12, 2026
I have been a loyal Wix customer since 2020, and I am extremely disappointed with how this company handles its billing practices and treats long-term customers. Here is exactly what happened: On September 22, 2026, Wix charged my credit card $368.88 for an annual Premium Core p…
Read the full review →Oct 12, 2026
Super easy platform to use! I was pretty intimidated at first because I am not a tech person. If I can do it, so can you:) My website continues to generate more and more traffic each month!
Read the full review →Oct 12, 2026
This Ai company has no physical help if you have a problem with them the ai just jumps in circles until u give up this is not a business model the is a reason to take you business elsewhere I hope they read this and hire people at this time I would be willing to speak Indian to s…
Read the full review →