TentreeReviews

Unexpected duty and tax invoice increased overall price by almost 50%

I’ve bought clothing from tentree for a couple of years now. The clothes are nice enough but my recent purchase of 4 t-shirts came with a fedex duty and tax invoice that was almost half the price of the total order, as well as a shipping fee for tentree. Won’t be buying from them again

Tentree Online Store and Service

Tentree has sent me only half of my order, because they don’t track what they have in stock. Don’t buy online. You might see a hoodie they don’t even have. Customer service doesnt even respond.

I order a product..it was well over a...

I order a product..it was well over a week before getting it. It was the wrong size so had to return/Fed Ex it..requesting a different size. Waiting over another week tracking kept showing it's just sitting in. Warehouse. Contacted the delivery service they keep sending me the same msg that they will have to contact their warehouse to find out what is happening. Then I contact Tentree and I have gotten 2 responses that I need to wait a little longer. Now into second week. I've still be charged and have no product. This is the absolute worst service I've ever experienced online. Very unfortunate as I like to support Canada companies. But I will stay on this for my refund and I will absolutely NEVER make another purchase with this company.