Ratings reflect reviews published here and may not represent every customer. Separate review collections keep their own averages. Profiles without published reviews remain unrated.
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Reviewer
1.0 / 5
They double charged my card and left me...
They double charged my card and left me with no order. Took 2 weeks to get my money back from my bank. I contacted Magic Spoon which ALSO took two weeks to get a response which was generic and might as well have been automated. I'm left with waiting for 2 weeks with my money being held up pending, and with no order.
Horrible customer service, horrible shopping experience. I also lost their labor day freebie since it expired during this process. Don't trust this company 1 bit.
Worst cereal ever. Do not buy this cereal. I got the big box at Costco, and it made me sick. Thankfully, Costco's return policy allowed us to return it even though it was open. I took about 2 bites and felt disgusted.
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1.0 / 5
Trash Pandas Won’t Eat
These “treats “ are so disgusting and chemically flavored and scented that even the local crows and raccoons wouldn’t eat them. Do not buy. Definitely don’t subscribe
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1.0 / 5
Contains GLUTEN!
The marshmallow cereal is NOT gluten free!! Check Magic Spoon's FAQ on their website.
I emailed Magic Spoon & was initially told ALL their products are gluten free. When I challenged the rep to read their own FAQ, he responded back in a few days that I was correct. UNBELIEVABLE!
This cereal should be labeled appropriately, and their website should state more clearly that NOT all their products are gluten free, as they claim.
I will never buy Magic Spoon products again.
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1.0 / 5
Uses a very shady shipping company
I ordered a bundle of the protein bars. I have bought them from Amazon before and liked them so figured I'd save a few dollars (very few) by ordering direct. They shipped with a company called Speedx which does not actually ship! 3 weeks later I filed a claim with my credit card to get my money back. Check out Speedx reviews here. Magic Spoon is just as bad for using them.
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1.0 / 5
Magic Spoon's 'guarantee' is a fraud
In February of this year I ordered 12 units of Magic Spoon online, bolstered by their claims of "Happiness 100% Guaranteed." Some of the cereal was pretty good. Some of it was not, however; the granola I'd ordered was chewy and gummy, and very unpleasant to eat. After looking through their site and emails I'd received several times it seemed the only way I could reach them was via email. I also noticed that nowhere on their 'terms of service' or 'refund policy' did there appear to be any sort of guarantee. Both of these pages claimed Magic Spoon *might* issue a refund, but entirely at their discretion. This is absolutely not "Happiness 100% Guaranteed." I sent an email to the stated address, including my order number, the amount paid, and the problem I had with the product. I sent this email on March 3. It is now May 7 and I have not heard a word back from them.
Magic Spoon is offering a fraudulent guarantee, hoping to rope customers into a false sense of security when buying their exceedingly expensive product
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1.0 / 5
I cannot reach customer service
I cannot reach customer service! They have no phone # it is only an email and they never respond. I never signed up for a subscription yet that they keep sending boxes that I don't want! Grrrr...
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1.0 / 5
protein powder pressed into cereal
this cereal tastes of protein shake powder, it smells like it too, the sickly sweet taste turns my stomach, and it sticks to my teeth. I am tired of seeing the bogus advertisements telling people that the product tastes like some sort of "treat" I bought four boxes, all of different flavors, and they were 12.00 plus change each. this is unacceptable. I will stick with anything but magic spoon, I felt guilty sending the one box that I did not try to the food bank, that's how bad it really is. I hope they get sued for saying that it tastes "like a treat" save your money.
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1.0 / 5
HAS BIOENGINEERED INGREDIENTS!!!
Just got a $39 box today and was excited to try them. I ate bowls of each of em. Then I saw after eating them that they contain BIOENGINEERED INGREDIENTS! NO WAY AM I EATING THIS CRAP! THAT STUFF IS SO UNHEALTHY AND CHANGES YOUR BODY, AND NOT IN A GOOD WAY. ALTERING THESE FOODS SERIOUSLY MESSES WITH YOUR IMMUNE SYSTEM AND CAUSES SICKNESS IN AND YOULL NEVER KNOW IT!!
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1.0 / 5
total rip off
total rip off. who in the right mind spends £10 + shipping on a box of cereal thats about as nutritious as the box it comes in.