20 reviews
This profile includes customer reviews collected from external platforms.
Scam. I paid up front for a year’s subscription. What a bunch of trash. It’s like they sent their employees out to the dollar store clearance shelf and said, “get stupid stuff and put it in a box.” Pencils? Stickers? Straws? WTH. They are in way over their heads and I’m thinking they’ll be in bankruptcy by the end of the year.
Collected reviews contains 20 reviews dated Dec 14, 2024 through Jul 25, 2026.
Calculated from published review ratings and dates. Coverage may be partial; these counts describe the feedback available here.
The website makes it look like you’re going to atleast get your money worth, you don’t. I didn’t want to believe the internet because I finally could afford to give my gf and I something cool every month, instead I was given a huge let down. I feel like I was scammed. It hurt more than it should have when I got home to find my loot bag , not crate... bag. I sent an email and they don’t care at all. The words they replied with are just words no action. This company will fade away. Once a cool idea now either a greed or a burden. The world needed a loot crate and now we have a poo crate. Thanks for taking my money and repaying me with a sad day.
If I could give this a zero I would. I got the Fallout box last year for my husband, and it was a gigantic waste of money. We got two boxes that were Fallout 76 themed, and the quality was absolute garbage. The coolest thing we got was a beanie. They "ran out" of Fallout boxes (mind you I ordered this months in advance) and sent SESAME STREET items instead. The customer service is like the blind leading the blind. They know they're ripping us off. Don't waste your time or money on this disgusting company.
Scammers, not going to pay $6.00 for everything when I can get it cheaper at another store. So unorganized, I don't mind looking through bins but it was ridiculous. You didn't know who were customers and who were Employees.
Do not use this company!! I’m waiting for a wizarding box that I’ve paid for but never received. When I contact customer service they say sorry it’s late, it’ll be shipped soon and have been given dates that have been & gone. They completely ignore my request for a refund. Steer clear!!!!
Horrible! My first shirt was from a 1970 movie I had never heard of. I said I'd give the a second shot,only to receive a Golden Girls shirt for my next one. Immediately canceled after that.
Terrible my mother bought me one loot box and there was only three items for $40 plus $20 for shipping it had a shirt that was way too small a cheap key chain and a dollar store quality bucket hat all worth only like 20 dollars
The order had three items in it none of which I ordered and overall bad products.
Do not order from this place. They will keep.ypur money forever and maybe...maybe you'll get what you ordered after 4 months I paid on Feb 15. It's April 21st...still no crate. And no response from them.
The Loot Company, by all necessary means, are a complete scam. in 2021, I purchased the first Junji Ito box from them, due to COVID it went through delays and eventually when I looked back at it, the order had been cancelled. I emailed them everyday for 3 months, CC'ing in every possible lootcrate email I could find online, only to have no response. Strongly, strongly do not recommend anything from this business. Take care and avoid any related companies. P.S - If you issue my refund finally, I may bump this up to 2 stars.