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Every single issue was solved
Every single issue was solved. i cut him off before he could hit me with an account review, but he was asking about the future because he's like if nostrodomus was a generational talent in customer service.
40 reviews
This profile includes customer reviews collected from external platforms.
Every single issue was solved. i cut him off before he could hit me with an account review, but he was asking about the future because he's like if nostrodomus was a generational talent in customer service.
Collected reviews contains 40 reviews dated Oct 9, 2026 through Oct 12, 2026.
Calculated from published review ratings and dates. Coverage may be partial; these counts describe the feedback available here.
More review history is needed to show a trend.
I signed a year long agreement with ionos for hosting my .net site (because I couldn't immediately get my .com domain name released), and that same day, transferred my .com domain name to them. I told the man when I signed up that I have a google site and he said it would work. Within 3 hours of signing up with IONOS, I was told that my Google site wouldn't work because it wasn't HTML. I asked for my money and my domain names back. The lady I talked to about cancelling said I could cancel but that they couldn't release my domain names for 60 days. I told her that .com is just being held by them and is not attached to any site, so I should be able to get that one back immediately. I told her to keep everything the same for now because I had to check into whether I really had to wait 60 days to get my domain names back. Just minutes later, when I logged into my IONOS account, the .com was no longer listed, so I couldn't get the authorization number in order to get the domain name back.
Merly was helpful, professional, personable and patient. I was ready to have my account closed since I am retired and very cost-conscious. Merly found a less expensive solution that kept me as an IONOS customer and I appreciate that.
Review text is not licensed for republication.
Review text is not licensed for republication.
Is good for me, is really nice
The experience was smooth and the rep helping me was super super knowledgeable and kind! Thanks
Patient and good guidance
Excellent service person. Knowledgeable and patient!
Tired of ALL THE POPUS and costs, i am gone