HostGatorReviews

The problem was solved fast

The problem was solved fast. I gave two screen shots, the service support person asked me to wait, then he asked me to send a test email to his account, it was successful, then I used my own email accounts to verify, it was working! The experience was good.

Cancellation of my account was quick, easy and complete.

I contacted the company to cancel my account. I was directed to the chat. Within minutes, I was advised to wait for an agent and that it would take 8 minutes. The agent was very helpful with answering all of my questions, cancelled my auto-renewals and removed my credit card information from the website. He even asked me a few questions about backing up my information to ensure that I would have no regrets afterwards about lost information. Technology is not my strength so it was very helpful to have someone provide a few tips on how to cancel my account. One more thing to be grateful about on this Thanksgiving weekend.

The customer service person was very...

The customer service person was very tentative on my problem and addressed the issue straight away.

They listen the client ́s desires

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Awesome Service

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Knowledgeable and very helpful

Knowledgeable, polite, considerate and very helpful

3am crisis resolved in 15min!!!

My issue was perplexing & the HostGator Support Representative took the time to understand my situation & present the options available to me. I am very pleased with the results & will highly recommend their services.

Friendly and informative support

Friendly and informative support. Highly motivated to support me from the depth of his heart. Some things he helped me where I had doubts even to ask. Thumsup to Kiran

Team is better than Geek Squad from Best Buy

Great service and ability to resolve the issue in one interaction.