20 reviews
This profile includes customer reviews collected from external platforms.
I'm on my third pair of jeans now. The first ones are on their 3rd or 4th repair now I think. When they come back from Paul I get a real buzz out of it. Like getting new jeans but not new. Hard to describe really. Like old mates coming home :-) Not cheap up front of course but when you start thinking long-term they are good value. Top service. Great company.
Collected reviews contains 20 reviews dated Oct 24, 2024 through Oct 11, 2026.
Calculated from published review ratings and dates. Coverage may be partial; these counts describe the feedback available here.
Simply superb customer service. I had a number of queries and requests that were sorted extremely quickly and the quality of their jeans and shorts was even better than I expected, which was already really high based on their reputation. I will be a repeat customer as I love all their products. I strongly recommend Huit denim co - give them a try, but you will want more than one pair.
Truly outstanding customer support. Lex was great with me in helping find the perfect jeans and perfect fit. We had to send back and forth several pairs and the Hiut service on this was exemplary, truly five stars!
My all time-favourite jeans. Had a pair of organic The Works for 4 years and have just bought a new pair as they are finally showing wear and tear (they have lasted incredibly well, and I will carry on using them). The jeans take a bit of wearing in but when worn in, they are the most comfortable trousers to wear. I also love that the jeans are signed by the person who made them - in my case, both were made by Jean. She did a great job! Thanks Jean. I will never buy jeans from anywhere else now.
I had three pairs of jeans I’d joyfully worn for the last ten years. Unfortunately, I no longer fit them. Hiut guided me to their excellent Deja blue program so that all the water, energy and land that are used for the cotton isn’t wasted.
Great service. Top quality clothing. Excellent customer support 💯👏
Had been intrigued by this company for a while as became fed up with Levis dissolving like tissue paper within a couple of years. Finally pitched up in Cardigan today to see and feel the different types of denim and styles of product. Was expecting it to be just food for thought but after less than half an hour of first class customer service from Lex, walked out having already ordered my first pair.
Fantastic support in returning jeans (too big - my fault) and then organising a replacement pair. Customer service above and beyond in sorting sizing etc. and with good humour too 😄 Makes me want to use Hiut again. Big big thanks 🙏
I've been ordering jeans from Hiut since 2014 and currently own 5 pairs. They are fantastic quality and great founders story in giving back to the community. Because they are made to order in the UK, I also like how they can make small alterations on request.
I've just had my favourite pair of jeans back from being repaired (for free!) after years of daily wear and tear. And other than the gorgeously faded patina of the tough as nails denim, they're just like a brand new pair of jeans. Thanks Team!