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R
Reviewer
1.0 / 5
Skip the T-shirts!!
My sister bought some T-shirts a few years ago and they were pretty cool. I just bought two bundles of four T-shirts each and seven of the eight are going to Goodwill. Big waste of $$. They are either too political, really religious, plain ugly or just terrible quality. I’ll keep one as a painting shirt (wouldn’t wear it out of the house) the rest are garbage. I know you don’t know what you’re getting before you order, but the eight T-shirts compared to what I saw my sister get a couple years ago...totally different.
Quality of items is terrible, no free return shipping so the cost is extortionate if you don't like items. Cannot recommend
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1.0 / 5
They sent a Jean jacket as a flannel...
They sent a Jean jacket as a flannel and and I’m married to a guy shirt as a shirt for a dude. Screw you goodfair. You ducking suck.
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1.0 / 5
Usually great but not at all this time 😭
I normally like the hoodies I get from Goodfair but my last two orders just weren’t great at all. I tried to get a refund for one of them but no one at customer service reached out until after my package had shipped so that sucked. Plus with the hoodies that I received it just seemed personal.
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5.0 / 5
GREAT CUSTOMER SERVICE!!!
GREAT CUSTOMER SERVICE!!!
So I placed an order over $130 on accident! Terrifying! No like I actually started crying because this is RENT MONEY. Anyways, so I freaked out (Like one should) and have heard major negativity based on customer service and I was even more scared and cried even more. I message through every platform asking to cancel my order and alas! A very nice individual through their Instagram fixed my problem in minutes AND on the same day! Thank you Goodfair! Y’all are the best!
- Update: Nancy was kind person to help me. She resolved my problem in a matter of LITERALLY 5 minutes. God bless her heart.
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1.0 / 5
Poor customer service
Poor customer service. Non-responsive. Returned my item with no refund.
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3.0 / 5
holiday themed clothing
holiday themed clothing, not what i fully expected because from the images there were more fun daily wardrobe sweaters that i would of liked a chance to have
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1.0 / 5
I love the message of the company but...
I love the message of the company however, they are so difficult to get a hold of. It is very frustrating. Return items is great because you get a refund but you have to pay for shipping so it almost is not worth it. As for the clothes, you can get some cool items, but you would probably be better to go to a thrift store yourself. The items are not tailored to you in anyway so the style is very very hit or miss. Again I love what this company is trying to do, but the lack of communication and clothing selection is sub par.
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1.0 / 5
A lot of money for dubious quality
The selection I paid for was over $70 and I think the person I bought them for will be able to wear one of the 6 shirts. I did not think it would be, but not being able to choose a color family/palette or even gender of shirt is a bigger deal than I thought. Also, the amount I paid for two “vintage” shirts that were unwearably bad is ludicrous. One was actually covered in holes and stains.
I like the idea of goodfair but the execution is not great.
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1.0 / 5
Now I completely understand the whole...
Now I completely understand the whole you get what you get. But if I wanted to pay $30 for plain black Hanes sweatpants I would have just gone to Walmart and paid $10.